Reference
We provide answers to reference questions to Groton residents and non-residents alike, in person or by phone or fax. If we do not possess the tools to provide a complete answer, we make every effort to locate the information from another facility as we are a member of our regional library association reference network.

Reserves
Patrons may reserve materials in person, by phone, by emailing us at  info (at) billmemorial.org or by managing their library account in the online catalog.

Technology
The library's ONLINE CATALOG  can be accessed from home by clicking that part of the directory on our Home page. The Connecticut Library Network, iCONN, is an electronic card catalog with a user-friendly database which allows patrons to search statewide for materials by subject, author, or title. It is also accessible from the Home page.
PCs and printers are available to patrons for use in the library. Internet access is also offered, including WiFi.  Use is free, but  copies are 10 cents per page for b/w, 25 cents for color.

iCONN
The Connecticut Digital Library -- iCONN- is available from the library and from home.  Use this resource for immediate, free access to timely and reliable full text information including homework, business, health research, and more. Click on the icon on our Home Page and enter your barcode number for access. 

Fax
Patrons may send or receive faxes.
Fees:
First page sent: $1.00 in state, $2.00 out of state
Additional pages: $1.00 each
Each page received: $1.00
Overseas: priced accordingly

Photocopier
Patrons may make their own copies for 10 cents per copy. Enlargements or reductions are 25 cents per copy.

Interlibrary Loan
Books located at other Connecticut libraries may be ordered via the statewide interlibrary loan system. This service is provided for our registered patrons.

Video and Audio Formats
We belong to a video cooperative program that provides a variety of popular titles each month, including independent and foreign titles. . This supplements our own growing collection of entertainment, information, & children's videos and DVDs. We also have fiction & non-fiction books on CD, including the Great Courses.

Museum Passes
The library has reduced admission and/or free passes to several area museums, including Mystic Aquarium, *Mystic Seaport, Mashantucket Pequot Museum, Denison Pequotsepos Nature Center, Wadsworth Atheneum,  the Maritime Aquarium at Norwalk and the Roger Williams Park Zoo. (*Groton Residents Only)

Circulation Information

• Confidentiality of Circulation Records
  All circulation and registration information is kept confidential by the library. 
• Library Cards
  1. All residents of Groton are entitled to a Bill Memorial Library card upon proof of identity, including a photo ID. A parent/guardian must sign for children under 14 and are responsible for their reading and viewing materials. Once a short registration form is completed we will issue you a card. The card is valid for 1 year and is renewable.
  2. If you are a resident of any other town in Connecticut, we will accept a valid library card from your home town. You need only present your library card and a photo ID and you will be included in our patron database.
  3. Temporary residents may obtain a card with a $25 deposit refundable when the card is surrendered providing there are no outstanding fees or materials.
  4. For out of state residents there will be a one time $25 non-refundable fee.
• Loan Policies
  Our loan period is 3 weeks for nearly all items in the library. Books that have a long reserve list may circulate for one week. Videos/DVDs circulate for two days for co-op items and seven days for BML and FLIC [Foreign Language and Independent Cinema] items.
• Renewals
  1. Books and periodicals may be renewed for 3 weeks, as long as no other patrons have placed a reserve on them.
  2. Material may be renewed by phone; please call on or before the due date.

Last updated: July 22, 2010